Complaints

How to make a complaint

At Denis O. Brown & Associates Ltd, we aim to provide a first-class service to all our customers. However, on some occasions we accept that, for whatever reason, we may fall short of customers’ expectations.

Making a Complaint

Your complaint is important to us and should be made in the first instance to your usual Denis O. Brown & Associates Ltd contact.

Alternatively you can address your complaint to:

Complaints can also be raised:

Complaints Department
Denis O. Brown & Associates Ltd Osborne House
Alloa Road Stirling
FK9 5PN

Full details of our Complaint Procedure can be found here.